Otis and Betty Ballard started our family owned and operated company in 1967. Originally from Kentucky, Otis managed the family farm and had a mechanical design background. He moved his wife and 8 children to California to work in his brother’s plumbing, heating and air conditioning company.
Shortly after arriving in California Otis branched off the family business. At that time Otis was a one man shop with his oldest son helping out after school and on weekends.
Over the years as his sons grew older they worked in the family business and learned from their father first hand, the value of treating the customers right and running an honest company. These values have helped Mark Ballard build a thriving plumbing, heating and air conditioning company based on honesty and integrity.
Our main goal is still 100% customer satisfaction, and we guarantee it. This and other business practices and values we learned from our father while growing up in the business. Continuing the family tradition we have only professional and honest employees working for us, some of which are third generation Ballard’s.
Our company offers 100% satisfaction guarantees, an installation process second to none and advanced inspection and diagnostic equipment. For these reasons and others we have an A+ rating with the BBB and Five Star ratings from our customers.
Our true commitment is to our customers because they are the most important people in our business.