I had an old, frozen (rusted shut) water main. I called in the morning not expecting to have someone out the same day. But they did send someone out, and it turned out they had to dig a bit in order to replace the pipe and valve. Not only were they done in 1 1/2 hours, but the hole was filled in again as if the ground was never disturbed. I was charged a very fair price for the work and they replaced the valve with one that I can easily turn. Excellent work!